xe66 bd Privacy Policy

1.1 What Information Is Collected

xe66 bd collects certain personal information from users in order to operate its services smoothly. This information comes primarily in two ways — information provided directly by you and information collected automatically.

• Name, date of birth, and national ID number (for verification)
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account details (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Device IP address, browser type, and operating system
• Gaming activity and transaction logs on the platform

1.2 Purpose of Data Collection

Collected information is used only for defined purposes. xe66 bd never sells your personal information to third parties for commercial purposes.

• Account registration and identity verification
• Financial transaction processing and fraud prevention
• Customer support (24/7 live chat and email)
• Platform security and prevention of misuse
• Enforcement of responsible gaming policy (including age verification)
• Compliance with applicable legal obligations

2.1 Storage Duration and Location

xe66 bd stores your information on secure servers. Data may be retained for a specified period as required by law, both while your account is active and after it is closed. Financial transaction records are stored in accordance with applicable regulations.

2.2 Security Technology

xe66 bd uses industry-standard security technology to protect your information:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• OTP verification for account access
• Suspicious login attempt detection system
• Regular security audits and vulnerability testing
• Server-level firewall protection

However, transmitting information over the internet is not completely risk-free — it is your own responsibility to keep your password and login details confidential.

2.3 Cookies and Tracking Technology

The xe66 bd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience using the site.

• Essential Cookies: Required for login sessions and security
• Functional Cookies: To remember your preferences and language settings
• Analytics Cookies: To understand which parts of the site are used most

You can control cookies through your browser settings, but disabling certain cookies may limit the functionality of the site.

3.1 Limits on Data Sharing

xe66 bd never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances necessary for operating the service:

• Payment Processors: Relevant financial information is shared with the respective payment service provider to process bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Game Providers: Technical data related to gaming sessions may be exchanged with studios such as Pragmatic Play, PG Soft, and Evolution.
• Legal Authorities: Required information may be provided upon a court order or lawful directive from a competent authority.
• Fraud Prevention: Cooperation with verification agencies may occur during the investigation of any irregularities.

3.2 International Data Transfers

In some cases, your information may be processed on servers located outside Bangladesh. In such cases, the applicable data protection laws of the relevant country are followed and your information receives an equivalent level of protection.

4.1 Your Data Rights

Every user registered on the xe66 bd platform holds the following rights over their personal information:

• Right of Access: You may request to view the information stored about you
• Right of Correction: You may request correction of inaccurate or outdated information
• Right of Deletion: In certain circumstances, you may request deletion of your information (subject to legal obligations)
• Right to Restrict Processing: A request to stop using your information for specific purposes
• Data Portability: The ability to receive a copy of your account data

4.2 Age Restrictions and Protection of Minors

xe66 bd provides services only to individuals aged 21 and above. Age is verified at the time of registration, and any account identified as belonging to a minor is immediately cancelled. No information is knowingly collected from minors.

To learn more about responsible gaming, read our Responsible Gaming page — it contains detailed guidance on keeping yourself and your family safe.

4.3 Account Closure and Data Deletion

If you wish to close your account on xe66 bd, inform our support team via live chat or email. Even after the account is closed, financial transaction and identity verification data may be retained for a specified period due to legal requirements.

5.1 Types of Communication

If you give consent at the time of registration, xe66 bd may send you messages about the following:

• Notifications about new bonus offers and promotions
• Important account information and security alerts
• New game and feature updates
• Information about special VIP program benefits

5.2 Opting Out of Communications

You may stop receiving promotional messages at any time. To do so, inform our support team via live chat or submit a request by email. However, essential messages related to account security and transactions cannot be stopped — these are an integral part of the service.

6.1 Liability Regarding External Services

Games on the xe66 bd platform are operated through the technology of various game studios including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. The use of these third-party technologies may result in some data being processed on their own servers. xe66 bd is not responsible for their privacy policies, but works only with trusted and established partners.

6.2 Data Protection for Payment Services

When making transactions through bKash, Nagad, Rocket, or Upay during deposits and withdrawals, the respective payment gateway's own privacy policy will apply. xe66 bd never stores your mobile banking PIN or full account password.

7.1 Policy Update Process

xe66 bd reserves the right to change this Privacy Policy as needed. If significant changes are made, users will be notified via their registered email or through a notification upon logging in to the platform. The "Last Updated" date at the top of the Policy will always be kept current.

Continued use of the site after any changes will be considered acceptance of the new policy. To learn more about xe66 bd, you may read our About Us page.

7.2 Applicable Law

This Privacy Policy is drawn up and governed in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute or disagreement, the relevant legal framework will be followed.